Bookings & Payment
We offer flexible payment options. You can pay securely online with most major credit cards (Visa, Mastercard, etc.). For many services, a 'Pay on Delivery' option is also available, allowing you to pay in cash when you meet your provider.
No. MarHire is committed to transparent pricing. The total price you see at checkout includes all mandatory fees and taxes. Any optional add-ons are clearly stated.
It depends. Many car rentals are available with a no-deposit option, which may include a small surcharge. For luxury vehicles or specific partners, a refundable security deposit may be required on your credit card at pickup. Check each listing for details.
Since we don't have user accounts yet, all changes and cancellations are handled by our support team. Please contact us via email or WhatsApp with your booking reference number.
Once a refund is approved according to the booking's policy, we process it immediately. It typically takes 5-10 business days for the funds to appear back on your original payment method.
Yes, many partners offer reduced daily rates for longer car rental periods (e.g., 7+ days). The discount is automatically calculated and reflected in the total price when you select your dates.
You will receive a confirmation email that serves as a detailed receipt. If you require a formal invoice, please contact our support team with your booking reference.
Absolutely. Our payment processor is fully PCI-compliant and uses industry-standard encryption. We never store your full credit card details on our servers.
Private Drivers & Transfers
Your professional driver will monitor your flight and wait in the arrivals hall with a sign bearing your name. The price for your airport transfer is fixed, so you don't have to worry about traffic or extra costs.
Yes, our private drivers are professionals who typically speak multiple languages, including French, Arabic, and English. Some also speak Spanish or German; check the driver's profile for details.
Absolutely. We offer comfortable intercity transfers, such as from Marrakech to Agadir or Casablanca to Rabat. It's a great way to travel between cities without the hassle of public transport.
Each vehicle has a specified luggage capacity. Child seats can be requested in advance. For airport transfers, a standard waiting time (usually 60 minutes) is included for free.
To make any changes to your private driver booking, please contact our support team via WhatsApp or email as soon as possible, and we will coordinate with the driver.
Similar to our other services, you can book your private driver or airport transfer in Morocco by paying securely online or choosing a 'Pay in Cash' option where available.
Policies & Legal
For car rentals, you'll need your driving license, passport/ID, and booking voucher. For all services, the lead booker should have an ID. An International Driving Permit (IDP) is highly recommended for driving.
The renter is fully responsible for all traffic fines, road tolls, and parking fees incurred. Unpaid fines will be charged by the rental agency, often with an administrative fee.
All car rentals include basic third-party liability and CDW with an excess (deductible). You can often upgrade to a 'full protection' package at the rental desk to reduce or eliminate this excess.
We only collect data necessary to complete your booking. For full details, please read our Privacy Policy.
All bookings are subject to our platform rules. You can review our complete Terms & Conditions for more information.
Your satisfaction is our priority. Please contact MarHire support immediately. We will act as a mediator to help resolve the situation with the local partner fairly and efficiently.
Contact & Support
For urgent issues, the fastest way is via WhatsApp. For general questions, changes, or cancellations, you can email us at [email protected].
Our support team is available 7/7, from 09:00 to 21:00 (Morocco Time, GMT+1).
General support handles bookings and questions during business hours. Emergency support (via the number on your voucher) is for immediate, on-the-road issues like breakdowns and is available 24/7.
We pride ourselves on fast responses. WhatsApp messages are typically answered within minutes, while emails are answered within a few hours during our support window.
Can't find your answer?
Our team is ready to help. Contact us at [email protected] or chat with us on WhatsApp.
Support Hours: 7/7, from 09:00 to 21:00 (Morocco Time, GMT+1)
Looking for quick answers? Visit our Support & Help Center
Booking a Casablanca Taxi or Private Transfer
This section explains how to reserve a transfer through MarHire Taxi Casablanca step by step: select your service line (Airport, Intercity, or VIP), choose a vehicle class, enter pickup and drop-off details, confirm date and time, and receive a confirmation. We recommend booking at least 12–24 hours in advance for standard transfers and 48 hours for VIP or 50-seat group bookings. Last-minute requests are handled through 24/7 WhatsApp support whenever availability allows.
Fixed-Rate Pricing: What You See Is What You Pay
Every MarHire Taxi Casablanca transfer is quoted at a fixed price agreed at the moment of booking. There is no meter, no surge pricing, no fuel surcharge, and no toll add-on. The rate covers the full vehicle, the licensed professional driver, and door-to-door service from your origin to your destination. Group transfers and VIP transfers are priced per vehicle, not per seat, with the total visible before you confirm.
Mohammed V International Airport (CMN) Meet-and-Greet
For every airport pickup, your driver waits inside the arrivals hall holding a name sign, at Terminal 1 or Terminal 2 depending on your flight. Flight tracking is included on every booking at no extra cost, so delays are not a problem and no surcharge applies. You receive 60 minutes of free waiting time after your flight lands, giving you time to clear immigration, collect luggage, and complete customs without pressure.
Door-to-Door Pickup at Any Casablanca Hotel or Address
City pickups are free from any hotel, riad, apartment, or address, including Maarif, Anfa, Ain Diab and the Corniche, Sidi Maarouf, Gauthier, Bourgogne, Casablanca Finance City (CFC), the Old Medina, Mohammedia, and the Port of Casablanca for cruise passengers. The day before your transfer, our team confirms the exact meeting point by WhatsApp. City pickups include 15 minutes of free waiting time at the agreed address.
Seven Vehicle Classes for One to Fifty Passengers
MarHire Taxi Casablanca operates seven vehicle classes across all three service lines: Sedan, SUV, 4x4, Minivan, Minibus, Van, and Bus up to 50 seats. The right choice depends on passenger count, luggage volume, and comfort preference, Sedans suit one to three travelers, Minivans cover small families, Vans and Minibuses handle medium groups, and our 50-seat Bus is built for conference shuttles, cruise excursions, and wedding parties. Capacity and luggage limits are confirmed before booking.
Intercity Transfers from Casablanca to Major Moroccan Cities
Intercity transfers depart from any Casablanca address and reach Rabat, Marrakech, Fes, Tangier, Chefchaouen, Essaouira, El Jadida, Agadir, Mohammedia, Meknes, and other destinations across Morocco. Routes follow the A3 motorway (Casablanca–Rabat–Tangier), the A7 motorway (Casablanca–Marrakech–Agadir), and the A5 coastal road (Casablanca–El Jadida). Each route is priced as a fixed-rate one-way or round-trip, with door-to-door pickup at both ends, including hotels, riads, train stations, and other Moroccan airports.
VIP Transfers: Premium Vehicles and White-Glove Service
VIP Transfer is the premium tier of MarHire Taxi Casablanca, available for both airport and intercity routes. It includes top-tier vehicles, an experienced chauffeur trained in executive protocol, complimentary bottled water, and discreet, on-time service suited to diplomats, executives, conference VIPs, and high-profile travelers. VIP transfers can also be paired with multilingual drivers (French, English, Spanish, German, or Italian) on advance request.
Child Seats, Special Requests, and Driver Languages
Child seats are provided free of charge on request when booking. French-speaking drivers are standard on every transfer; English-speaking drivers are available on request, and Spanish, German, or Italian drivers can be arranged with advance notice. Our 24/7 WhatsApp team handles special requests including extra luggage, wheelchair-friendly transport, multiple stops on intercity routes, and quiet-ride preferences.
Payment, Cancellation, and Insurance Policies
Most bookings offer free cancellation up to the window stated at checkout. Payment can be made online before the transfer using credit or debit card, or directly to the driver in cash or by card at the start of the trip. Every vehicle carries commercial passenger transport insurance, and every driver holds a valid professional license, the documents legally required for passenger transport in Morocco. Your booking confirmation always shows the final fixed total.
24/7 WhatsApp Support and What MarHire Taxi Casablanca Does Not Offer
Our Casablanca-based team is available 24/7 on WhatsApp in English, French, Spanish, Arabic, German, Italian, Polish, Dutch, Portuguese, and Russian for bookings, changes, late arrivals, and live travel support. MarHire Taxi Casablanca is a transfer-only agency, we do not offer hourly chauffeur hire, daily chauffeur hire, multi-day driver hire, car rental, boat charters, or guided tours. Every booking is a point-to-point transfer with a fixed price, a licensed driver, and a clear pickup and drop-off.
Frequently Asked Questions
How do I book a taxi or private transfer in Casablanca?
You can book through casablancataxidriver.com by selecting your service (Airport, Intercity, or VIP), pickup point, destination, date, and vehicle class. You receive a confirmation with driver details before the transfer. Last-minute requests are handled through 24/7 WhatsApp support whenever availability allows. We recommend booking 12–24 hours ahead for standard transfers and 48 hours for VIP or 50-seat group bookings.
How does the meet-and-greet work at Mohammed V International Airport (CMN)?
Your driver waits inside the arrivals hall at Terminal 1 or Terminal 2 holding a name sign and assists with luggage to the vehicle. Flight tracking is included on every booking, so there is no extra fee if your flight is delayed. You also receive 60 minutes of free waiting time after landing, enough to clear immigration, collect luggage, and pass customs without stress.
How much does a taxi from Casablanca airport (CMN) to the city cost?
Every transfer is quoted at a fixed rate confirmed at the time of booking, no meter, no surge, no hidden fees. The exact price depends on the vehicle class (Sedan, SUV, Minivan, etc.) and the destination address inside Casablanca. You see the total upfront before confirming, and the driver charges nothing extra on arrival.
What is the difference between a regular taxi, a private transfer, and a VIP transfer?
A regular Casablanca street taxi (petit taxi or grand taxi) uses a meter or negotiated price with variable service quality. A private transfer with MarHire Taxi Casablanca is a pre-booked fixed-rate ride with a licensed driver, name-sign meet-and-greet, and door-to-door service. A VIP transfer is the premium tier, top-tier vehicles, an executive chauffeur, complimentary bottled water, and discreet white-glove service for diplomats, executives, and high-profile travelers.
Can I book a private transfer from Casablanca to Marrakech, Rabat, or Fes?
Yes. Intercity transfers from Casablanca are available to Rabat, Marrakech, Fes, Tangier, Chefchaouen, Essaouira, El Jadida, Agadir, Mohammedia, Meknes, and other Moroccan cities. Routes follow the A3, A7, and A5 motorways with fixed-rate pricing and door-to-door pickup at any Casablanca address. Drop-off is at your exact destination, hotel, riad, train station, or another Moroccan airport.
Are child seats available for Casablanca transfers?
Yes. Infant seats, toddler seats, and booster seats are provided free of charge on request. Add the request when booking or message our 24/7 WhatsApp team. We recommend confirming child seats at least 24 hours in advance, especially during the high season (July–August and December holiday period).
What happens if my flight to Casablanca is delayed?
Nothing changes for you. Flight tracking is included on every airport booking at no extra cost, so your driver automatically adjusts to your real landing time. You then have 60 minutes of free waiting time to clear immigration, collect luggage, and complete customs. If you need longer, our 24/7 WhatsApp support is one message away.
How can I pay for my Casablanca transfer?
You can pay online before the transfer using a credit or debit card, or directly to the driver in cash (Moroccan dirham or major currencies on request) or by card at the start of the trip. Your booking confirmation always shows the fixed total, and the amount the driver charges matches it exactly, no surcharges for tolls, fuel, or waiting time within the included limits.
Can MarHire Taxi Casablanca handle group transport for conferences, cruises, or weddings?
Yes. We operate vehicles from 1 to 50 seats on a single booking, Minivans, Minibuses, Vans, and our 50-seat Bus. This covers conference shuttles at CFC and OFEC, cruise excursions from the Port of Casablanca, wedding party transport, and tour groups. Multi-vehicle convoys for larger events are also available through our 24/7 WhatsApp team.
Does MarHire Taxi Casablanca offer hourly or daily chauffeur hire?
No. MarHire Taxi Casablanca is a transfer-only agency, every booking is a point-to-point ride with a fixed rate (Airport, Intercity, or VIP). We do not offer hourly chauffeur, daily chauffeur, multi-day driver hire, car rental, boat charters, or guided tours. For those services, a different type of provider is needed.
Ready to Book Your Casablanca Transfer?
Find answers to common questions, then reserve your taxi with driver in Casablanca with complete confidence and transparent pricing.
